20 Frequently Asked Questions
Table of Contents
- What is an intervention?
- What is a process?
- What is a process consultant?
- What are CoreSkills?
- What is facilitation?
- What is a project?
- What is accreditation?
- What is certification?
- What is emotional intelligence?
- Why is there so much jargon in management sciences?
- What is Organization Development?
- What do I need to do to become an accredited facilitator?
- How do I become a certified facilitator?
- What does Process Integration mean?
- Why is RANA mentoring called the Gold Standard?
- What does RANA mean anyway?
- Does RANA do content work, as well as process?
- Where is RANA located?
- Where did all of the RANA processes come from?
- Are there more processes being developed?
An intervention is action by which a change agent stops, changes and restarts all or a part of what an organization is doing, in order to improve it.
A process is a series of steps leading to a result.
A process consultant helps organizations understand and work with how to do things (the process), rather than what to do (the content).
CoreSkills are the measurable abilities of people to perform on the job.
Facilitation describes the role of helping make a team task easier.
A project is a large and complex task limited by time and often by resources.
Accreditation is the process by which a third party attests to the competency of an individual without taking accountability for the person’s performance, e.g. university credits.
Certification is the process by which a third party attests to the competency of an individual and takes greater or lesser accountability for the person’s performance, e.g. medical certification.
Emotional intelligence is the degree to which a person is able to relate to and empathize with another.
Jargon is a common feature of all professions, an inside language used as a short form among practitioners and should never be used to exclude or confuse someone who is less connected with the field.
Organization Development is the body of knowledge and practices that has emerged around change and how to bring it about in an organization.
Accreditation in facilitation is offered by a number of organizations, including RANA. The practitioner has only to decide what direction in which to go as a facilitator.
The best-known organization certifying facilitators is The International Association of Facilitators (IAF). Follow the link to contact them for details.
Process Integration refers to identifying and organizing all of the ways in which an organization does things, such as plan, manage people, spend money, etc.
The Gold Standard refers to the high quality of behaviour that should be modeled by managers inside an organization.
RANA is a Latin name for frog, and also refers to royalty in India. It is a whimsical name chosen for the fun of it, although we find inspiration and symbolism from the transitions of a frog’s unique growth cycle. The frog undergoes a complete transformation from egg to tadpole, and finally to reach the destination of full adulthood – as do we as humans. At RANA we believe that the health of an organization’s ecology depends on that of each of its people. Of course, our mascot is the ubiquitous Royal Frog.
Yes. However, our area of expertise is primarily process, e.g. how to do things. Of course, an organization’s content is often our process, e.g. developing a Strategic Plan, implementing a Safety Management System (SMS), or setting up Project Management capability, among others.
RANA is located in Smith Falls, Ontario, Canada, just south-west of Ottawa, the Nation's Capital.
From life, since all good processes are a mirror of life. For example, when Kepner and Tregoe studied the idea of problem, they were able to describe its anatomy down to its component steps. The same is true of George Prince when he invented Synectics, a creative problem solving process. RANA draws upon these great minds an others to develop customized processes for its clients.
Yes, however it appears that processes being developed today are derivatives of those that are Universal, e.g. Problem Solving, Conflict Resolution, Planning. The important part of process is knowing which process to use for each situation and being able to adapt it correctly to meet the specific needs of the client.
