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Most of our articles and presentations are in Adobe format.  A free copy of Adobe Reader can be obtained here:

Articles, Case Files & Links

Articles and presentations are the intellectual property of RANA International Inc. and are protected by copyright.  Please extend us the professional courtesy of acknowledging RANA when using these materials.

Articles

10 Easy Pieces for Improving Board Meetings

50 Strategic Questions

An Essay on RANA

Assessment Centre Principles

Benchmarking

Climbing the Process Ladder

Due Diligence

Essay on Generosity

Future Pull

Knowledge Management, A Primer

Life is a Series of Meetings

On Intervention

On Process Integration

On Relationship Management

Outline of Core Consultancy Groups

Process Ownership, A Primer

Repair Checklist

The 10 Commandments of Planning

The Emerging Role of the HR Professional

The HourGlass Organization

Types of Organizations

Case Files

The cases below are based on actually RANA interventions.  Naturally, the names have been changed to maintain client confidentiality.

Case 1: The Case of the Frustrated CEO

Case 2: The CEO Runs Amuck

Case 3: The Broken Printers

Case 4: Stuff This Stupid Job

Case 5: Projects in an Uproar

Case 6: The Misplaced Conference

Case 7: What Does Everyone Do Around Here?

Case 8: The Place to Be

Case 9: Where Do I Go from Here?

Case 10: The Staff Tail and the Operational Dog

Case 11: Unnecessary Meeting Syndrome

Case 12: The Right Time for Choice

Case 13: The Dream and the Reality

Case 14: The Answer is Training

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Useful Links

ConferTel, Carlsbad CA, puts easy-to-use conferencing at your fingertips.  With their on-line Conference Room, you're in charge of your meeting from start to finish.

The Canadian Institute for Conflict Resolution, Ottawa, a NGO that has brought conflict resolution to national prominence in Canada.

The International Association of Facilitators, St Paul Minnesota, for which RANA has been a sponsoring member of the annual International Conference

The MindFree Group Inc., Weston, MA, USA, developers of concepts and processes that increase productivity and creativity in the workplace. RANA works in research and development with the MindFree Group

Ontario, Municipal Social Services Agency, Toronto, is a non-profit organization that plays a key role in helping its members manage the delivery of social and human services throughout Ontario. 

WebIQ, Silver Spring Maryland, is a progressive company that helps businesses worldwide improve their collaboration and decision making through exciting, Internet-based software tools.

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