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20 Frequently Asked QuestionsTable of ContentsWhat’s an intervention?An intervention is action by which a change agent stops, changes and restarts all or a part of what an organization is doing, in order to improve it. Back to TopWhat’s a process?A process is a series of steps leading to a result.Back to TopWhat’s a process consultant?A process consultant is one that helps organization understand and work with how to do things (the process), rather than what to do (the content). Back to TopCoreSkills are the measurable abilities of people to perform on the job. Back to TopWhat is facilitation?Facilitation means helping make a task easier. Back to TopWhat is a project?A project is a large and complex task limited by time and often by resources. Back to TopWhat is accreditation?Accreditation is the process by which a third party attests to the competency of an individual without taking accountability for the person’s performance, e.g. university credits. Back to TopWhat is certification?Certification is the process by which a third party attests to the competency of an individual and takes greater or lesser accountability for the person’s performance, i.e. medical certification. Back to TopWhat is emotional intelligence?Emotional intelligence is the degree to which a person is able to relate to and empathize with another. Back to TopWhy is there so much jargon in management sciences?Jargon is a common feature of all professions, an inside language used as a short form among practitioners, and should never be used to exclude or confuse someone who is less connected with the field. Back to TopWhat is Organization Development?Organization Development is the body of knowledge and practices that has emerged around change and how to bring it about in an organization. Back to TopWhat do I need to do to become an accredited facilitator?Accreditation in facilitation is offered by a number of organizations, including RANA. The practitioner has only to decide what direction to go in as a facilitator. Back to TopHow do I become a certified facilitator?The best known organization certifying facilitators is The International Association of Facilitators (IAF). Follow the link to contact them for details. Back to TopWhat does Process Integration mean?Process Integration refers to identifying, then organizing all of the ways in which an organization does things, such as plan, manage people, spend money, etc. Back to TopWhy is RANA mentoring called the Gold Standard?The Gold Standard refers to the high quality of behaviour that should be modeled by managers inside an organization. Back to TopWhat does RANA mean anyway?RANA is a Latin name for frog, and also refers to royalty in India. It is a whimsical name chosen for the fun of it, although we do believe that the health of an organizational ecology depends on that of each of its people. Of course, our mascot is the ubiquitous Royal Frog. Back to TopDoes RANA do content work, as well as process?Yes. However, our area of expertise is primarily process, i.e. how to do things. Of course, an organization’s content is often our process, e.g. developing a Strategic Plan. Back to TopWhere is RANA located?RANA is located in Ottawa, Toronto and Sheffield (UK), with a partner presence in Luxemburg. Our Head Office is in Smiths Falls, Ontario, just outside of Ottawa, the Nation's Capital. Back to TopWhere did all of the RANA processes come from?From life, since all good processes are a mirror of life. For example, when Kepner and Tregoe studied the idea of problem, they were able to describe its anatomy down to its component steps. The same is true of George Prince when he invented Synectics, a creative problem solving process. Back to TopAre there more processes being developed?Yes, however it appears that processes being developed today are derivatives of those that are Universal, i.e. Problem Solving, Conflict Resolution, Planning. In process, it appears to be literally true that "there is nothing new under the sun". Back to Top |
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